Selected ServiceNow work at RGTC: collecting signatures, helping employees find HR services, and moving files between internal systems.
01
TOiNX
Paperless Form & File Management
Lead Developer
Built a ServiceNow scoped application for paperless form submission, file management, and automated approval workflows with digital signature capture.
- — Automated signature collection and multi-step approval routing.
- — Centralized file management replacing manual paper-based processes.
ServiceNow · Flow Designer · Service Portal · JavaScript
02
RGTC Japan HR Service Delivery
Employee Service Portal
UI / Platform Developer
Designed and developed the ServiceNow Service Portal homepage for RGTC's Japan HR service delivery application, giving employees a unified entry point for HR requests.
- — Custom portal homepage aligned with HR service delivery workflows.
- — Improved employee self-service access to HR case management.
ServiceNow · Service Portal · UI Pages · CSS
03
MidServer File Transfer System
Internal Asset Management Integration
Developer
Created a file transfer system between MidServers using ServiceNow Asset Management, enabling reliable internal document exchange across infrastructure nodes.
- — Automated file transfers between MidServer instances.
- — Integrated with ServiceNow Asset Management for tracking and governance.
ServiceNow · Asset Management · Integration · Scripting